About Me

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TsooRad is a blog for John Weber. John is a Skype for Business MVP (2015-2018) - before that, a Lync Server MVP (2010-2014). My day job is titled "Technical Lead, MS UC" - I work with an awesome group of people at CDW, LLC. I’ve been at this gig in one fashion or another since 1988 - starting with desktops (remember Z-248’s?) and now I am in Portland, Oregon. I focus on collaboration and infrastructure. This means Exchange of all flavors, Skype, LCS/OCS/Lync, Windows, business process, and learning new stuff. I have a variety of interests - some of which may rear their ugly head in this forum. I have a variety of certifications dating back to Novell CNE and working up through the Microsoft MCP stack to MCITP multiple times. FWIW, I am on my third career - ex-USMC, retired US Army. I have a fancy MBA. One of these days, I intend to start teaching. The opinions expressed on this blog are mine and mine alone.

2015/08/11

Skype / Lync 2013 and DeviceLock ® DLP

This handy bit of software advertises the following benefits:

http://www.devicelock.com/products/

The Problem

The environment was seeing SfB and Lync 2013 clients unable to make PSTN calls, forward to voice mail, operate from a VPN with any consistency, and multiple other instances of random badness.

Identifying the Cause

As it turns out, the organization had deployed a small number of laptops with the aforementioned DLP product, apparently in the default configuration.

The Fix

Using a laptop without the DLP software deployed resulted in zero issues.  Ergo, this DeviceLock DLP product, in its’ default configuration, breaks SfB/Lync 2013 client software. If your organization wants to deploy this, ensure that the configuration is customized to leave SfB/Lync 2013 clients alone!

YMMV

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