About Me

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This is a blog for John Weber. One of my joys in life is helping others get ahead in life. Content here will be focused on that from this date forward. John was a Skype for Business MVP (2015-2018) - before that, a Lync Server MVP (2010-2014). I used to write a variety of articles (https://tsoorad.blogspot.com) on technical issues with a smattering of other interests. I have a variety of certifications dating back to Novell CNE and working up through the Microsoft MCP stack to MCITP multiple times. FWIW, I am on my third career - ex-USMC, retired US Army. I have a fancy MBA. The opinions expressed on this blog are mine and mine alone.

2011/04/13

Lync Server Help Desk Resource

Do you support Lync users?  Are you a newbie type and are sort of lost?  Then this is for you!  Also for those who think they are “experts,” because we can always learn something.

This resource is aimed at first-level help desk agents who support Microsoft Lync Server 2010 clients. Note: The .zip file contains both the print documentation and the Help file.

Get it here

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